Surprisingly Lucid
Carla lowered her expectations since she knew many old people had neglected homes. Still, she could tell that Joyce was not like them. Even though she was 96 years old, she sounded lucid on the phone!
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Low Expectations
They knew Toronto very well because of their line of work. They knew how to buy and sell properties across the city. Would they get lucky and find that Joyce’s house was in great condition? Unlikely.