Explaining the situation
Sophie answered, “No.” Just my mother and I are present. However, she didn’t wake up this morning. I need you to stay on the line, Sophie, so please do.”, stated the operator. Where is your mother right now?”She is sleeping in her bedroom. Will you dispatch an ambulance and the police? “Yes, Sophie, but I have a few more questions, okay?” “I’m still in my pajamas.”
Explaining The Situation
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A serious situation
The operator made an effort to speak as clearly and loudly as possible. This was crucial since kids are typically quickly distracted, so he had to take every effort to keep Sophie on the line.
Fortunately, Sophie was aware that her mother may be in danger. She therefore considered this to be a serious matter.
A Serious Situation